COPYRIGHT 2026 – LANCONNECT SYSTEMS – ALL RIGHTS RESERVED

Privacy Policy

• Account means a unique account created for you to access our Service or parts of our Service.
• Company (“LANConnect Systems,” “we,” “us,” or “our”) refers to LANConnect Systems, Inc., 186 Grove Street, Franklin, MA 02038 (now doing business as Signal Point Technologies LLC as applicable).
• Cookies are small files placed on your device by a website, containing details of your browsing history among its many uses.
• Country refers to Massachusetts, United States.
• Device means any device that can access the Service such as a computer, cellphone, or tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website and related online services.
• Service Provider means any natural or legal person who processes data on behalf of the Company (for example, hosting providers, security providers, and analytics vendors).
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, page visit duration).
• Website refers to LANConnect Systems, accessible from https://lanconnectsystems.com.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

• Email address
• First and last name
• Phone number
• Business name and job title
• Address, State, Province, ZIP/Postal code, City
• Usage Data

• Usernames, business email addresses, and directory/identity information
• System identifiers such as device names, IP addresses, and hostnames
• Log and audit data generated by systems we manage or monitor
• Configuration and security information related to your IT environment

• Necessary / Essential Cookies – to provide core website functionality and security.
• Cookies Policy / Notice Acceptance Cookies – to record your consent choices.
• Functionality Cookies – to remember preferences (such as language or login details).

• To provide and maintain our Service – including monitoring system usage, managing accounts, and delivering managed IT, security, and cloud services under our contracts.
• To perform our contracts – including service delivery, incident response, backups, and other technical work you have purchased from us.
• To contact you – regarding service updates, maintenance windows, incident notifications, and other transactional communications.
• To provide you with information – about services similar to those you already use, unless you opt out of such communications.
• To manage your requests – such as inquiries submitted via our website or support channels.
• For security and compliance – including monitoring, logging, and investigating security events, enforcing our agreements, and complying with legal obligations.
• For business and analytic purposes – including understanding usage trends, improving our Service, and planning capacity.

• With Service Providers – such as data centers, cloud and backup providers, security vendors, and professional advisors, who assist us in delivering services. They are permitted to process Personal Data only as necessary to perform their services for us and are bound by confidentiality and data protection obligations.
• With affiliates – that we control or that are under common control with us, where necessary to provide services, subject to this Privacy Policy.
• For business transfers – such as a merger, acquisition, or sale of assets, where Personal Data may be part of the transferred assets.
• For legal reasons – if required by law or in response to valid legal requests, to protect our rights or property, or to protect the safety of our users or the public.
• With your consent – in any other case where you expressly authorize a disclosure.

• Marketing communications – You can opt out of receiving non‑transactional marketing emails by following the “unsubscribe” link in those messages or by contacting us. We will continue to send essential service and transactional communications even if you opt out of marketing.
• Cookies and tracking – You can control cookies through your browser settings. Where required by law, we will obtain your consent before using non‑essential cookies.
• Access and updates – You may request access to or correction of your Personal Data by contacting us or through your organization’s administrator.

• Access controls, authentication, and least‑privilege principles
• Network and endpoint security tools and monitoring
• Encryption of certain data in transit and at rest where appropriate
• Regular patching, logging, and review of security events
• Employee training on security and acceptable use

• Provide services and support,
• Comply with legal and regulatory obligations,
• Resolve disputes and enforce agreements, and
• Support security and audit requirements.

• Public availability: This Privacy Policy is publicly available on our Website and applies to all visitors and customers who use our Service.
• Review and updates: We review this Privacy Policy at least annually and update it as needed to reflect changes in our services, practices, or legal requirements. Material changes will be communicated by updating the “Last updated” date and, where appropriate, by additional notice.
• Compliance audits: We perform internal reviews and audits of our privacy and security practices at least annually to help ensure compliance with this policy, our contractual obligations, and applicable laws and standards.

• By email: sales@lanconnectsystems.com
• By phone: 508‑613‑8000
• Via our contact form: https://lanconnectsystems.com/contact-us/